Road accidents happen even to experienced drivers. To avoid calling the police when there are no victims, Ukraine has a simplified system for registering road accidents - ... Europrotocol. This is an official document that allows you to record the circumstances of the accident and contact the insurance company for compensation. In this article we will tell you, how to fill out the Europrotocol correctly, when it can be used, and what mistakes to avoid.
1. What is the Europrotocol? 📘
Europrotocol — this is a special form that allows participants in a traffic accident without police involvement to file an accident yourself. The document has legal force and is used by insurance companies to assess losses.
📌 Advantages of the Europrotocol:
Processing time - up to 30 minutes
No need to call the police 🚔
Less bureaucracy
Can be submitted online
2. Conditions for using the Europrotocol ✅
You can draw up a Europrotocol only if all of the following conditions are met:
🔹 Involved in a traffic accident two vehicles
🔹 Both drivers have a valid policy OSCPV (autocivil vehicles)
🔹 None injured or killed
🔹 Missing signs of intoxication drivers
🔹 Both sides agree with the circumstances of the accident and sign the document
🔹 Damages do not exceed 80,000 UAH
❗️If at least one condition is not met, call the police.
3. Where can I get the Europrotocol? 📄
The Europrotocol can be obtained:
📍 At the insurance company - when applying for a CPL policy
📍 On the website MTIBU — in the form of an electronic form
📱 Via the app Action or e-Protocol
4. How to fill out the Europrotocol manually? ✍️
The form consists of: two sheets (a copy for each participant) and divided into 17 points. Filling two participants at the same time, by hand, without corrections or errors.
🔽 Step-by-step instructions:
🔹 P.1–5: Basic information
Date, time, place of accident
Are there any victims (the answer is “No”)
Is there any other damage (property, road signs)?
Witness details, if any
🔹 P.6–8: Driver data
Name, address, phone number
Series, driver's license number
Insurance policy details
🔹 P.9–10: Vehicle data A and B
State numbers
Make, model, year of manufacture
Policy number and insurance company
🔹 P.11: Accident diagram (important!)
Draw the location of the car, the direction of travel, and road signs.
Mark impact, obstacles, traffic lights, etc.
🔹 P.12: Car damage
Mark the damage areas on the body diagram
🔹 P.13: Remarks
Please clarify if there are any discrepancies or additional information.
🔹 P.14: Circumstances
Put crosses opposite the items that describe your situation (intersection, overtaking, stopping, etc.)
🔹 P.15: Driver's notes
If there is anything important that is not mentioned above
🔹 P.16: Signatures
Both drivers must sign form confirming consent
🔹 P.17: Do you plead guilty?
Only indicated in the paper version — Be careful with the wording!
5. Electronic Europrotocol via Action or website 📱💻
You can file a traffic accident claim online quickly and conveniently. It is suitable if both parties have smartphones and access to the internet.
🔹 How to do it:
Go to the website https://epolis.mtsbu.ua/
Log in using your electronic signature or BankID
Enter the details of both drivers
Make a diagram of a traffic accident (interactive)
Confirm the data and send to MTIBU
📌 Advantage — immediately goes to the insurance company.
6. How to submit a Europrotocol to the insurance company? 📬
After completing the paper or electronic version, you need to:
✅ Contact your insurance company within 3 business days
✅ Provide:
Completed Europrotocol (or electronic number)
Photos from the scene
Car documents
Passport and TIN
The insurance company assesses the damage and pays compensation.
7. Typical errors when filling out ❌
⚠️ Correction or strikethrough — invalid document
⚠️ Lack of signature of one of the participants
⚠️ Inaccurate scheme or incorrect impact indication
⚠️ Exceeding the damage limit without police
⚠️ Incorrectly specified insurance policy data
❗️In such cases, the insurance may to refuse payment.
8. When is it better not to use the Europrotocol? 🚫
📍 If there is victims or injured
📍 If the participant refuses to admit guilt
📍 If one of the parties without an insurance policy
📍 If the losses exceed 80,000 UAH
📍 If there is a suspicion of alcohol or drug intoxication
In such cases – be sure to call the police.
Conclusion 🏁
Filling out the Europrotocol is a convenient and quick way to register a minor traffic accident without the police. The main thing is – attentiveness, honesty and accuracy when filling out. A properly completed document will help you receive insurance compensation without unnecessary hassle.
🔹 Remember: In difficult situations, it is better to turn to professionals - lawyers, appraisers, or car buyback services.
🚗 Safe travels and minimal trouble on the way! 💙💛
